Career Path

Career

Technical Support Engineer Logo
August 2025 - Present

DHE Industrial • Istanbul, Turkey

Technical Support Engineer

  • Developing Python and Streamlit-based internal performance dashboards to derive insights from operational data.
  • Automating repetitive manual tasks within service processes using n8n and AI tools.
  • Contributing to evidence-based process improvements by performing root cause analysis on service data.
Python
Streamlit
n8n
AI Automation
Data Analytics
SQL
Operations & Service Engineer Logo
August 2023 - March 2025

Tepe Analitik • Istanbul, Turkey

Operations & Service Engineer

  • Managed end-to-end installation, maintenance, and operational processes for laboratory equipment.
  • Ensured process standardization and operational continuity across diverse customer environments.
  • Coordinated with international teams to execute remote diagnostics and problem-solving processes.
Laboratory Systems
Process Standardization
Remote Diagnostics
Customer Service
Technical Reporting

Academic Background

Management Information Systems • Master's Degree Logo
September 2025 - June 2026

Marmara University • Istanbul, Turkey

Management Information SystemsMaster's Degree

GPA:3.90 / 4
  • Specializing in AI-powered business development and modern application development.
  • Focusing on advanced topics in data analytics, generative AI, and enterprise information systems.
AI
Data Analytics
Business Intelligence
Enterprise Systems
Mechatronics Engineering • Bachelor's Degree Logo
September 2018 - July 2023

Ticaret University • Istanbul, Turkey

Mechatronics EngineeringBachelor's Degree

GPA:3.10 / 4
  • Full scholarship (100%) for academic excellence.
  • Mechanical Team Leader at Pulsar Electromobile – Teknofest Efficiency Challenge.
  • Combined mechanical, electronic, and software engineering disciplines.
Mechatronics
Robotics
Control Systems
Embedded Systems
Python
MATLAB